Refund, Returns and Cancellation Policy:
We will gladly accept returns within 15 days from the date that you receive your order. Returned merchandise will not be accepted beyond 15 days.
Email us at firstname.lastname@example.org for return instructions.
Merchandise must be received in the same unused condition, with tags intact, in which it was shipped. A refund will be issued upon receipt and inspection of the returned item. Shipping charges are not refundable.
Do not ship merchandise in an envelope as product WILL become damaged and a refund will not be issued. Return shipping costs are to be paid by customer with the exception of defective or incorrect product.
*** $10.00 RESTOCKING FEE APPLIED TO CUSTOM HEADPIECES WITH COLOR RHINESTONE ACCENTS.
***$10.00 RESTOCKING FEE APPLIED TO CUSTOM, NON-STOCK, WEDDING VEILS. ONLY VEILS IN WHITE, IVORY & DIAMOND WHITE ARE STOCK ITEMS. A VEIL IN ANY OTHER COLOR &/OR TRIM IS SUBJECT TO THE RESTOCK FEE.
***Veils that are ordered with added pearl or rhinestone accents are "custom" veils and are "non-returnable."
Cancellations must be submitted prior to shipment. Please email: email@example.com